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I had a great experience with this dealership. Drove from 4 hours away to get my new Mazda 3 Turbo Hatchback. Excellent communication and great pricing. Logan, Omar and Ysrael were all fantastic and got me back on the road in my new vehicle in no time. If you're looking for a no BS dealership, look no further.
I worked with the Dunkmeister (Joseph) to get my Miataaa. He was really cool and knew a lot about the Miatas and kept me distracted for the long boring part of getting a car. We faced a lot of obstacles because my credit score is in the pits of hell, but they figured something out and worked with me so I could leave with my car. Everyone was super accommodating and got hands on to close the deal and even got me a cheaper car payment! Suuuuuuper happy 5 star recommend!!
I bought my mazda 3 hatchback from this location, process was easy and smooth. Logan made it really easy for us and manager there Brian gave us really good and competitive deal that hard to beat in dfw market, was overall good experience and i would recommend to check out if you looking for new car and wonât mind driving to burleson.
Mia, was an absolute pleasure to work with, she was very in detail but didnât overload, she lets us truly enjoy the car, and she is such a personable person. Charlie over at financing was not only a hilarious person but he truly understood and was truly able to work with my fiance and I! Buying cars are a pain but the experience here was just so amazing! Highly recommend coming here!
Today I officially became a Platinum Member! đ Honestly, I always get absolute 5-star service at Hiley Mazda of Burleson. Lita, the Lead Service Advisor, took incredible care of my vehicle today for an oil change and brake fluid flush. She consistently goes above and beyond, she's amazing at what she does, and by the way her new hair color looks absolutely awesome!! Hiley Mazda of Burleson is Hiley recommended! Thx A++ đď¸đ¨â¨
I recommend Hiley for their buying experience. However the service department needs a revamp. I've gotten two oil changes here with an appointment and it has taken 3+ hours every time. This second time I had to wait for 2 hours with my 3 year old in tow and my car didn't even get washed. The online package price was vastly different from what I got charged for "parts and labor" which I thought would have been reflected in the package price. I paid $170 for an oil change and tire rotation and balance and that included a $20 off coupon. Feels like highway robbery of my time and money. Everyone is super nice but good lord what a time and money suck.
I had a really great experience with Hiley Mazda, specifically with Crystal and the manager Macaine. Crystal was very knowledgeable, professional, and kind. Macaine went over and beyond to make sure everything was correct even down to the detailing of the car. They were able to answer all of my questions and were patient with me throughout the process. 10/10 recommend Hiley Mazda for their customer service and staff!
I had an absolutely fantastic experience at Hiley Mazda of Burleson. Nolan is a standout salesmanâhe was attentive, professional, and kept everything clear from the start. There was a small issue with documentation and finalizing my loan, but the managers and Brian Thompson, the GM, stepped in right away and got everything squared away. The process was seamless in the end, and Iâm beyond happy with my purchase. I will definitely be coming back for my next vehicle!
We continue to return to Hiley Mazda of Burleson to purchase vehicles and for service because they have excellent customer service. Shout out to sales consultant, Joseph Dunkle, and Mazda Sales Manager for doing what needed to be done on a trade-in leased Mazda so that we could leave with the new vehicle we wanted. Highly recommend this dealership for your next vehicle purchase!!
I had a great experience at this dealership and want to recognize the team for their outstanding service. Crystal was absolutely amazing to work withâshe was professional, knowledgeable, and made the entire process feel smooth and stress-free. She took her time answering all of my questions and made sure I felt confident every step of the way. I also want to acknowledge the managers, McCain and Jesse, who were both incredibly friendly and welcoming. Jesse, in particular, went above and beyond to ensure everything was handled properly and that I had the best possible experience. That level of care and attention truly stood out. Overall, the entire team made this a positive and seamless experience. I highly recommend this dealership and especially suggest asking for Crystalâyouâll be in great hands.
Hiley Mazda of Burleson was across the board a 5 star rating. They were able to achieve each and every one of my wants and needs when getting me into the vehicle I wanted. I enjoyed the hospitality and welcoming staff, as well as the speedy process of buying the car. If your ever interested in purchasing a vehicle from Hiley Mazda of Burleson ask for Nolan, he was the best!!
I recently purchased a vehicle from Hiley Mazda in Burleson, and I cannot recommend them highly enough. From the moment I walked through the doors, the level of professionalism displayed by the entire team was outstanding. The highlight of the experience was the no-pressure sales environment. I never felt rushed or coerced into making a decision; instead, the staff focused on answering my questions and ensuring I found the right fit for my needs. It was refreshing to work with a dealership that respects the customer's pace and provides a transparent, straightforward buying process.
I had a great experience here. They are very helpful and make the car buying decisions very stress less Iâm greatly for Logan and the guy in the finance department with the curly hair unfortunately I canât remember his name he was very helpful and even got us more discounts than we where expecting. So i would definitely recommend shopping for your next new car here!!!!!!
Crystal, our sales representative, and Macaine, the sales manager, made the entire experience at Hiley Mazda Burleson smooth and enjoyable. Crystal was knowledgeable and easy to work with, and Macaine ensured everything went seamlessly. The financing process was just as helpful and painless. Overall, a great experience from start to finish!
